thanks sony

August 24, 2006 | 9 Comments

apple ibook battery recall
Thanks to Sony, I’m now two for two with laptop batteries that need to be replaced so that they don’t burst into flames in my lap. I already have a new battery on the way from Dell for my work laptop. Thankfully, I had a spare battery that isn’t in danger of incinerating my thighs, so I can still use that one in portable mode.

Now, I discovered that our family iBook battery is also quite combustible. No backup battery for this one, so it’s power supply only.

Dell gets the nod in replacement time — only 2-3 weeks compared to iBook’s 4-6 weeks. It’s not helping that Apple’s site is really slow right now…must be a lot of people checking on their batteries. So much for using the iBook for upcoming fall classes.

UPDATE: Finally got through on Apple’s website, and it is telling me that my battery isn’t eligible for the recall. That might be good news, but I’m pretty sure that my battery’s serial number of 6C539 clearly falls between 6C519 – 6C552. I’m pretty decent at math. I tried calling Apple support number, pressed the option about battery recall, and a recording told me they could help me right now due to technical difficulties, and that I should go to the website. 🙁

UPDATE #2: Hey JJ, this probably applies to your PowerBook too. I know you probably wouldn’t find out otherwise…I’m just hoping you actually make it past the first sentence of this post since you never care about what I say. 😉

UPDATE #3: No more technical difficulties when I call the support line…I’ve stepped up to a busy signal.

UPDATE #4: I finally got through to Apple this morning — their hold music is a bit sketchy, by the way. They are, in fact, sending me a replacement battery. Kind of troubling that the website told me I didn’t need one. Seems like they are only opening themselves up to bigger problems if someone’s house burns down because the Apple website told them they didn’t need a new one.

  • Man I sure am glad I bought a Toshiba!!!!

  • i’m not gonna send mine in. this makes laptop computing so much more exciting. FIRE!

  • Hey John,

    Put in my recall claim for my Macbook Pro a couple of weeks ago when it was announced for them. Received my battery 3 days later.

  • Hmm…I’m just hoping I can work my way through the support system within three days!

  • Boy, I’m glad I have a Toshiba. (that is all I can think of, deep down, we all know that I really want to be cool and have a mac) But right now, I am sure am glad…..ok you get it.

  • Comment left using a Toshiba laptop that has NOT burned any imprints into my wood coffee table. Let’s hear it for Toshiba.

  • Glad to hear it hasn’t burst in flames yet and that a new battery is on the way. It’s sort of funny, because with all the crap Sony has been getting into lately has made me dislike them very much. I once bought their products, but not anymore.

  • seems like apple is getting hit a bit more with problems lately… infallible no more they are?

    my dell is still trucking after lamost four years… i just upped the ram in it too… hopefully within the next year I can make the switch to the mighty world of mac.

  • jonwren

    you could always get one of those windup laptops they’re giving out in India…